Many wineries sacrifice usability for the sake of design, while others sacrifice design for the sake of usability. Neither of which are necessary. Design is absolutely essential, especially when dealing with a product that is highly tied to sensory perception. However, As the provider of a valuable service and product, your online goals should evolve around what your customer would want from your site, as well as what you want your site to do. Customers want to access information quickly and easily, without having to jump through excessive hoops. As such, usability is extremely important for many factors of your web portal.