Web Production for the Rest of Us: Providing Excellent Support

Tagged in Client Consulting, Client Training, Hathway, Technical Support, Tips and Tools

There’s something extremely gratifying about bringing a shiny new website into the world, especially when it starts getting real use. But there always comes a time when it’s not so shiny and new anymore, and needs a little TLC. Whether you’re sprucing up one of your own projects for a client or providing services for a site created by another developer, offering support and doing it well can take you to the next level as a web producer. Check out these 3 tips.

Beating the Web Developer Stereotypes: 5 Do’s and Don’ts

Tagged in Client Training, CMS, design, Dos and Donts, Joomla, Tips and Tools

If you’re in the web development business, you’re probably familiar with the stereotypes developers can be thrown in. There’s the typical computer geek, with greasy hair, faded corduroy slacks, and an aversion to all things social or in direct sunlight. Then there’s the “I’m a Mac,” usually seen sporting converse and a suit jacket, a blue-tooth, and a techier-than-thou attitude meant to intimidate. If you’re a developer, which one do you think you fit in? And if you’re a client, which do you want to deal with?